AI agents · Small and mid-sized businesses

AI agents for small business

An AI agent is software that carries a repetitive task from start to finish: it reads what comes in, decides the next step, uses your tools and hands the tricky cases to a person. I build them one workflow at a time, starting with the one that costs your team the most hours.

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Starter from $2,500 CAD · Custom priced after a free 30-minute consultation.

What an agent can take on

Support triage: sort incoming messages, draft the routine replies, flag the ones that need a person.
Order and data entry: move orders and records between systems so nobody retypes them.
Catalog upkeep: product copy, tags and updates, with an editor signing off.
Reporting: the weekly or monthly report assembled from the tools you already run.
Follow-ups: reminders, confirmations and next steps after a sale or an appointment.

If the work is bookings and reminders, see custom booking and website automation.

Start with one workflow

Starter, from $2,500 CAD, maps one high-friction workflow and delivers a light agent prototype with handoff docs and a next-step roadmap. It's the smallest way to find out whether an agent earns its keep in your business before you commit to more.

Once one agent works, Custom connects several workflows into one system, with the governance and rollout that fit how your team works. Custom is priced after a free 30-minute consultation. Both options are compared on the services page.

People keep the judgment

Agents carry the repeatable work. Anything that needs judgment, creativity or a customer relationship stays with your team, behind human-in-the-loop guardrails: the agent drafts, a person approves.

Accounts are set up in your company's name. If the agent touches personal information about people in Quebec, Law 25 is part of the plan from day one, and anything it writes to Quebec customers has to work in French.

Based in Montreal. I work with businesses in Montreal, Laval, Longueuil and across Quebec, and remotely elsewhere in Canada.

AI agents: frequently asked questions

What is an AI agent?

Software that handles a multi-step task on its own: it reads an input like an email or an order, decides what to do, uses tools such as your store, inbox or spreadsheet, and either finishes the job or hands it to a person. It's narrower than a general chatbot because it does one job.

Is my business too small for an AI agent?

Usually not. If someone on your team does the same computer task every day or every week, that task is a candidate. Small teams often feel it most, because one person's hours are a big share of the week.

How much does an AI agent cost?

Starter, one workflow with a light agent prototype, starts at $2,500 CAD. Multi-workflow systems are scoped and priced after a free 30-minute consultation. After launch, expect running costs for the AI model and any tools the agent uses; we estimate those in the scope.

Will an agent replace my staff?

That isn't the goal. Agents take the repetitive computer work so your people have time for judgment, customers and growth. A person approves anything that matters.

What tools can an agent work with?

The ones you already use, as long as they can be connected: Shopify, email, spreadsheets, CRMs, help desks and calendars are common starting points. We confirm the connections during the audit, before anything is built.

Book a free 30-minute consultation

Tell me about the work you want off your plate. We'll talk for 30 minutes about what can be automated and what makes sense for your business.